Upcall Reviews & Ratings
See which third-party platforms have a stored listing for Upcall, which actually report reviews, and what evidence is available. A platform listing alone is not treated as a customer review.
Review coverage at a glance
- Platforms listed
- 4
- With review evidence
- 3
- Reported review total
- 39
“Listed” means the stored research found a platform profile. It does not mean reviews were available. “With review evidence” requires a positive review count or a stored excerpt.
Platform-by-platform evidence
- 4.9/5
Clutch reviewers generally praise Upcall for efficient lead generation, responsive project management, transparency, and professional US-based callers. A few visible reviews also mention minor platform bugs or some variability in caller quality.
- Justin Richards · Head of Sales, Crews by Core5.0
“The teams consistently hit their targets, and I am very pleased with the outcomes.”
Apr 13, 2023Read source on Clutch - Anonymous · VP of Marketing, Computer Hardware & Software Company5.0
“I appreciate the transparency of their platform.”
Nov 11, 2022Read source on Clutch
- 4.5/5
The single visible G2 review is positive and describes Upcall as helpful for contact management, repeated follow-up calling, conversation recording, and day-to-day dashboard use. I only found one clearly visible G2 review for this profile.
- Bhargava A. · Senior Structural Engineer at ARUNACHALA CONSULTANTS PRIVATE LIMITED4.5
“It's an simply super software available in the market as it will manages all our contacts, it maintains and followup our clients by simply calling them back around 4-6 times them.”
07/22/2022Read source on G2
- TrustpilotNo listing found in stored research
- GoogleNo listing found in stored research
- 4.6/5
Visible Capterra reviews are mostly favorable, highlighting quick setup, ease of use, real-time collaboration, call recording, local caller ID, and value for money. The visible negative feedback points to poor caller vetting/consistency, support issues, and a desire for tighter callback controls.
- Clifford M. · President and Founder5.0
“We have been using Upcall to generate new leads, and the experience is great! You can customize your call campaign to your needs and collaborate with callers in realtime, which is really helpful.”
June 6, 2016Read source on Capterra - Ana L. · Insurance5.0
“I wanted to call prospects in the insurance company. I uploaded my list, wrote my script and added a few more details and ta da! The campaign was already launching. What a breeze, for me who used to use traditional and clunky call centers...”
June 17, 2016Read source on Capterra - Franck D.5.0
“I was looking for an outbound solution for my startup and Upcall was a real life saver ! Their team is dedicated to your success and their tools are truly unique: you can listen to phone calls, collaborate with callers (and rate calls individually).”
February 14, 2017Read source on Capterra - Jill M.1.0
“Waste of money!”
March 8, 2017Read source on Capterra
BBB has a business profile for Upcall in San Francisco, but the page shows the business as not BBB accredited and not rated. I did not find visible customer review text for this specific Upcall BBB profile in search results, so I cannot summarize reviewer sentiment from BBB reviews.
Themes in the stored analysis
Strengths
- + Easy to use
- + Fast setup
- + Transparent platform and call monitoring
- + Strong lead generation support
- + Professional callers/team
- + Helpful local caller ID
- + Good value versus hiring in-house
Concerns
- − Caller quality can be inconsistent
- − Support responsiveness complaints
- − Some platform bugs or usability friction
- − Limited control over callback frequency
Sources and data limitations
Upcall has a verifiable third-party presence on Clutch, G2, Capterra, and BBB, while I did not find a matching Trustpilot profile or a clearly matching Google business listing/profile for the company via search. Across the platforms where review text was actually visible, sentiment is mostly positive and centers on ease of use, transparency, professional callers, and lead-generation effectiveness, with a smaller set of criticisms around platform bugs, caller consistency, support responsiveness, and call-frequency settings.
This page reflects stored platform research, not a live platform lookup. It contains 7 stored review excerpts. Platform totals, ratings, and profile availability can change; follow the linked profile or excerpt sources to verify current information. Reviewer verification is not assumed unless a source explicitly establishes it.