SEO Agencies
Brand-led performance marketing that turns attention into long-term growth.
Top Sales Agencies Score
Big Leap partners with brands to build customized digital marketing strategies that combine brand and performance marketing. Its services span SEO marketing, AI SEO, local SEO, technical SEO, site migrations, paid search, paid social, retargeting, content marketing, digital PR, reputation management, CRO, and RevOps alignment.
Location
Lehi, Utah
Founded
2008
Team Size
51-200
The themes clients raise most, synthesized from 6 verified reviews we read. Each badge counts how many of those reviews raised the point.
Strong customer focus
Several reviewed excerpts praise Big Leap's customer-centric service style and personalized support.
Sustainable SEO strategy
Visible reviews repeatedly emphasize long-term SEO thinking, ethical execution, and doing things the right way rather than chasing shortcuts.
Reliable communication
Reviewers mention open communication, professionalism, and smooth collaboration during ongoing engagements.
Delivers SEO results
Reviewed feedback cites meaningful movement in rankings, traffic, or reaching stated goals.
Trustpilot profile confusion
Both Trustpilot reviews visible appear to describe an unrelated app or investment scheme, suggesting the profile is affected by mistaken attribution rather than agency-specific service feedback.
Big Leap does publish real pricing guidance on its own site, but it is mostly framed as typical/customized ranges rather than fixed packages. On Big Leap’s SEO pages, both project work and monthly retainers are typically stated at $5,000-$50,000, and Big Leap’s own blog says clients spending at least $5,000-$6,000 per month tend to see the best results. For PPC, Big Leap publishes a more precise model: a one-time setup fee of about $1,500 plus a $2,500 minimum monthly retainer per platform or percentage of ad spend, whichever is greater. Directory figures such as Clutch’s $1,000+ minimum project size and $100-$149/hr average hourly rate are third-party marketplace data, not fixed price cards published by Big Leap.
Where this pricing information was traced from.
How Big Leap actually works, reconstructed from customer reviews and third-party write-ups.
Big Leap appears to run SEO engagements as a structured, collaborative retainer: they begin by aligning on business goals and target keywords, complete a first-wave research/audit setup, then move into ongoing implementation across technical SEO, content, links, and site updates with regular reporting and review meetings. Customer reviews consistently describe clear communication, organized project management, and monthly or weekly check-ins rather than a one-off deliverable.
Engagements start with Big Leap learning the client’s business goals, audience, and priorities, then collaborating on a strategy tied to those goals. Reviews mention planning around the client’s business “why,” agreeing on target keywords during onboarding, and choosing a mix of channels such as SEO, PPC, local listings, or content depending on the need.
After the initial sales or presentation phase, work is handed to an account management team and specialists who become the client’s day-to-day contacts. Reviewers describe this handoff as seamless and note having a lead account manager plus specialists assigned from the start.
Early work centers on baseline analysis and setup: keyword research, competitive gap analysis, technical SEO review, website and content audits, analytics audit, and rank tracking setup. One detailed Clutch review lays out Month 1 specifically as seed keyword research, competitive keyword gap analysis, enterprise technical SEO, website audit, web content audit, Google Analytics audit, and rank-tracking setup.
Using the audit findings, Big Leap turns the analysis into a prioritized action plan and campaign roadmap. Reviews and service pages indicate they define target keywords and use reports or charts to show phases, while the technical SEO page says they provide a prioritized action plan for recommended fixes.
After the roadmap is set, Big Leap executes the work across ongoing SEO levers: site audit fixes, on-site optimization, content optimization, blog creation, backlink analysis or outreach, plugin implementation, and support for site transitions or migrations. Reviews show that Months 2+ commonly include site-audit implementation, web and blog content optimization, backlink auditing, guest post prospecting and outreach, CTA audits, and brand-mention monitoring.
Delivery appears to be collaborative rather than hands-off: clients review work products, ask questions, and adapt monthly deliverables as priorities change. Reviewers describe Big Leap as flexible with scope changes, using shared documents and regular communication to keep both sides aligned.
Big Leap then maintains the engagement through frequent check-ins and performance reporting, using keyword rankings, traffic, and related outcomes to guide next steps. Customers repeatedly mention monthly reports, monthly conference calls or in-person meetings, frequent scheduled meetings, and in some cases weekly phone calls.
Customer reviews and third-party write-ups this process was traced from.
How Big Leap ranks against other Marketing agencies.
Big Leap has a visible third-party review presence on Clutch, G2, Trustpilot, and BBB, but I could not verify listings for Google or Capterra from search results. Its strongest apparent reputation is on Clutch and G2, where review signals are positive and focused on SEO performance, communication, and professionalism; Trustpilot exists but appears sparse and likely polluted by mistaken reviews unrelated to the agency.
94 reviews
Clutch reviewers describe Big Leap as a professional, customer-focused SEO and digital marketing partner with strong communication and sustainable long-term strategy. Multiple visible reviews mention measurable gains in organic traffic, rankings, and dependable project management.
“Big Leap takes a long-term approach and builds SEO strategies in a sustainable way.”
“Big Leap focuses on the customer.”
“Big Leap has gotten us exactly where we wanted to be and did it exactly how they said they would.”
“Their customer service is always personalized and authentic.”
Search results confirm a G2 review page for Big Leap and visible snippets emphasize technical SEO support, content strategy help, and positive business impact. However, I could not reliably open the G2 page to read on-page rating totals or full review metadata, so those fields are left null.
2 reviews
The Trustpilot profile exists for bigleap.com, but the visible reviews appear to be from users confusing the agency with an unrelated app or investment platform. Big Leap's own public replies explicitly state those reviewers have the wrong company.
“i have just started using bigleap and so far its amazing. im just wondering if this app is safe to invest in with big money?”
“Used it for 2 days, the profiles of the people who get money on their platform, is fake, its just numbers running in a loop, what these people dont realize there's people who really need this as work to provide for families”
BBB has a business profile for Leadgenix with 'Big Leap' listed as an alternate name, which matches the company and domain context. The visible BBB page shows accreditation status and letter grade, but I could not verify any visible customer review text or complaint total from the captured page.
Strengths
Concerns
First-hand reviews from verified Top Sales Agencies members.
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Big Leap is a digital marketing agency offering SEO, paid advertising, content marketing, digital PR, reputation management, conversion rate optimization, and RevOps. Its site also lists specialties such as AI SEO, local SEO, technical SEO, site migrations, paid search, paid social, retargeting, and LinkedIn ads management.
Big Leap publishes pricing guidance indicating SEO and content engagements are typically customized as monthly retainers or scoped projects, often in the $5,000-$50,000 per month range. Third-party marketplace data also shows a $1,000+ project minimum, but Big Leap does not present fixed package pricing as a universal rate card.
Big Leap describes PPC pricing as a hybrid model with a one-time setup fee of about $1,500 plus an ongoing monthly management fee of at least $2,500 per platform or a percentage of ad spend, whichever is greater. Its published PPC scope can include campaign setup, tracking and attribution, analytics monitoring, reporting, and campaign refinement.
Big Leap is based in Lehi, Utah, United States. Its listed address is 4101 N Thanksgiving Way, Suite 175, Lehi, UT 84043, United States.
Big Leap has a visible review presence on Clutch, G2, Trustpilot, and BBB. The strongest verified signals are on Clutch, where it has a 4.8/5 rating from 94 reviews, and reviewers commonly mention communication, professionalism, customer focus, and long-term SEO strategy; Trustpilot appears to include mistaken reviews unrelated to the agency.
Big Leap was founded in 2008. LinkedIn indicates the company size is 51-200 employees.
Big Leap positions itself around a brand-led performance marketing approach that combines brand building with measurable marketing performance. It also emphasizes customized strategy, AI SEO integration, and giving clients full ownership of tools, data, and technical improvements without proprietary lock-in.
Location
4101 N Thanksgiving Way, Suite 175, Lehi, UT 84043, United States
Phone
(801) 436-3003Not publicly listed
Domain registered
December 1998
Last updated
December 2025
Domain age
~27 years
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