New North

• Pricing model: Custom monthly retainer using a points-based pricing system rather than hourly billing. New North’s own site says clients pay one monthly price for access to a strategy + execution team, and Clutch reviews indicate some engagements are ongoing retainers; third-party directories also list hourly and project-size bands.
• Starting price: $2,300 / month
• Typical range: $6,000–$15,000 / month
• Billing: Primarily monthly retainer; New North explicitly says 'one monthly price' and uses a flexible points model instead of hours. Third-party directories also report hourly rate bands, but that appears to be directory-style classification rather than New North’s preferred billing method.
• Contract terms: MSA references termination and says 'the terms after the 60-day notice will be set based on the monthly engagement original contract value,' which indicates a 60-day notice framework, but no fixed minimum term was clearly published on the pages reviewed.

New North does publish real pricing guidance on its own pricing page: clients 'invest $6k–$15k per month' and the agency says it uses a points model with one monthly price instead of hourly billing. A verified Clutch review also reports a real client spend of about $2,300/month, which is the lowest concrete entry price found, but that is client-reported rather than a standard package published by New North. Clutch and TechBehemoths also list directory-style pricing metadata ($50,000+ min project size, $150–$199/hr on Clutch; $70–$150/hr on TechBehemoths), which should be treated as third-party directory data/estimates and not as New North’s official pricing schedule.

New North appears to start with an audit/discovery conversation, turn that into a 90-day plan and proposal, refine it with the client, and then move into hands-on execution with recurring meetings, visible task tracking, and ongoing adjustment of tactics. Across client reviews, the work commonly includes website and messaging changes first, followed by channel execution such as SEO, content, email, paid media, or HubSpot work, with regular communication about status and next steps.

1. 1

   Audit current marketing and clarify goals

   New North begins by researching the client’s existing online marketing, then discussing business goals, priorities, and target customers. Its own site describes this as discovery, and its 30-minute marketing review page says they come to the call with research completed so they can assess what is working, what is not, and what needs improvement.

2. 2

   Build a proposed 90-day plan

   After discovery, New North creates a high-level proposal tied to the client’s goals and itemizes deliverables for the next 90 days. Their site explicitly says the exploration phase produces a proposal and exact deliverables for the coming 90 days, while the approach page says they work around 90-day goals.

3. 3

   Refine the approach and secure sign-off

   Before work begins in earnest, New North collaborates with the client to refine the approach and agree on the specific steps to pursue. The company’s homepage calls this sign-off, and Clutch reviews repeatedly describe the relationship as collaborative, with New North adjusting to client needs and discussing recommendations openly.

4. 4

   Kick off research, strategy, and foundational fixes

   Once approved, New North starts immediately on research and strategy, often tackling foundational work first such as website redesign, messaging, SEO setup, email templates, UX/UI advice, or HubSpot implementation. Multiple Clutch reviewers describe website overhauls and platform or messaging work as early parts of the engagement.

5. 5

   Execute campaigns across selected channels

   With the foundation in place, New North carries out the agreed mix of marketing work rather than just handing over a strategy document. Reviews describe them creating content, managing SEO improvements, redesigning email assets, running social or paid experiments, and testing channels like keywords, ads, and sponsorships to drive leads and visibility.

6. 6

   Run recurring check-ins and visible project management

   During delivery, clients typically stay involved through regular meetings and always-on visibility into work. Reviewers mention weekly or even several-times-per-week communication, while New North’s site says clients get a portal/dashboard with tasks, due dates, status, and custom reporting plus weekly meetings to coordinate and prioritize work.

7. 7

   Review results and adjust priorities continuously

   New North appears to treat engagements as iterative: they monitor performance, share visibility into campaigns, and change priorities based on what is working. Their approach page says they continuously refine strategy and deliver each month, and Clutch feedback notes that they adjust as needed, advise on what to do next, and use early wins to explore additional avenues.