New North — Detailed Report

An independent, evidence-based evaluation of New North, a b2b marketing agency for technology companies.. Scored across 5 weighted criteria covering website presence, search visibility, trust, market presence, and customer satisfaction.

72/ 100

Overall evaluation score

New North positions itself as an extension of lean B2B tech marketing teams, providing both the strategic thinking and hands-on execution needed to drive growth. The agency emphasizes visibility, measurable performance, and flexible support through a monthly points-based model rather than hourly billing.

Score breakdown

Website Presence

Weight: 20%

84/100

New North has a clear, content-rich website with a defined B2B tech positioning, detailed service pages, pricing guidance, approach, MSA, and full contact information, but the evidence does not include stronger site-performance or traffic signals beyond content coverage and a January 2026 update.

Search Visibility

Weight: 20%

56/100

Search visibility evidence is limited to the domain being registered in January 2013 (~13 years old) and the homepage being last modified in January 2026, with no provided rankings, traffic, backlink, or keyword visibility data, so this scores only moderately.

Trust & Credibility

Weight: 20%

78/100

Credibility is supported by verifiable firmographics (Frederick, MD address, phone, email, founded 2008, 11-50 employees), a LinkedIn presence, a BBB business profile with A+ rating though not accredited, and 11 Clutch reviews averaging 4.6/5, but the review base is still fairly small and includes at least one strongly negative review.

Market Presence

Weight: 15%

68/100

New North shows a solid but not broad footprint through its own website, LinkedIn profile, Clutch profile, G2 listing presence, BBB profile, and published pricing/positioning for B2B tech marketing, yet the evidence also notes no matching Trustpilot, Google, or Capterra presence and provides no broader reach or media visibility metrics.

Customer Satisfaction

Weight: 10%

74/100

Customer satisfaction appears positive overall based on 11 Clutch reviews at 4.6/5 and visible praise for proactive collaboration, strategic marketing help, and website redesign work, but it is tempered by at least one very low-rated negative review and limited readable review data from other platforms.

What New North does

New North provides strategy and execution for small, scrappy B2B tech marketing teams. Its service model starts with discovery and research, then moves into planning, campaign execution, and continuous refinement supported by reporting and collaboration.

Branding & Positioning

Helps tech companies establish a clear identity, articulate mission and unique selling propositions, and build a consistent brand narrative through research and strategic thinking.

Content Creation

Creates whitepapers, research reports, blog posts, podcasts, videos, case studies, and other content designed to translate complex technology into compelling stories that build credibility, improve SEO, and drive engagement.

Paid Media

Manages PPC, display, and social media campaigns, including ad creation, targeting, testing, optimization, and performance tracking to improve reach and ROI.

Account-Based Marketing

Builds customized plans for priority accounts and tailored campaigns aimed at key decision-makers across email, paid, and organic channels.

Marketing Operations

Supports campaign planning, KPI definition, martech stack implementation, data analysis, and reporting to improve efficiency and decision-making.

Sales Enablement

Equips sales teams with content, tools, and insights aligned to the customer journey so marketing and sales work together more effectively.

Pricing

  • Pricing model: Custom monthly retainer using a points-based pricing system rather than hourly billing. New North’s own site says clients pay one monthly price for access to a strategy + execution team, and Clutch reviews indicate some engagements are ongoing retainers; third-party directories also list hourly and project-size bands.
  • Starting price: $2,300 / month
  • Typical range: $6,000–$15,000 / month
  • Billing: Primarily monthly retainer; New North explicitly says 'one monthly price' and uses a flexible points model instead of hours. Third-party directories also report hourly rate bands, but that appears to be directory-style classification rather than New North’s preferred billing method.
  • Contract terms: MSA references termination and says 'the terms after the 60-day notice will be set based on the monthly engagement original contract value,' which indicates a 60-day notice framework, but no fixed minimum term was clearly published on the pages reviewed.

What's included

  • Strategy
  • Advertising / paid media
  • Analytics and reporting
  • Email marketing and automation
  • Web development
  • Integrations / martech setup
  • Branding
  • Web design
  • Content development
  • Video production
  • Client portal access
  • Weekly coordination meetings
  • Custom reporting
  • 90-day proposal / deliverable planning

New North does publish real pricing guidance on its own pricing page: clients 'invest $6k–$15k per month' and the agency says it uses a points model with one monthly price instead of hourly billing. A verified Clutch review also reports a real client spend of about $2,300/month, which is the lowest concrete entry price found, but that is client-reported rather than a standard package published by New North. Clutch and TechBehemoths also list directory-style pricing metadata ($50,000+ min project size, $150–$199/hr on Clutch; $70–$150/hr on TechBehemoths), which should be treated as third-party directory data/estimates and not as New North’s official pricing schedule.

Sources (8)

Where this pricing information was traced from.

Reviews & reputation

New North has a clearly identifiable third-party review presence on Clutch, G2, and BBB, while I did not find a matching profile/listing for this specific company on Trustpilot, Google, or Capterra in search results. The strongest review evidence comes from Clutch, where the company has multiple verified client reviews and generally positive feedback, though at least one strongly negative review is also visible; G2 appears to have a product/profile presence for New North, but I could not reliably read actual customer review text from the surfaced result pages, and BBB shows a business profile rather than customer review content. ([clutch.co](https://clutch.co/profile/new-north))

  • Top Sales AgenciesNo reviews yet
  • Clutch
    4.6/5

    11 reviews

    Clutch reviewers generally describe New North as proactive, knowledgeable, and effective at improving websites, SEO, lead generation, and digital visibility. A visible minority of feedback is negative, including one very low-rated hosting/maintenance review, so sentiment is positive overall but not uniformly so. ([clutch.co](https://clutch.co/profile/new-north))

    • Robert Fowler · Managing Member, Kingsmoor Advisors LLC5.0

      New North is very user friendly, highly proactive, and requires limited oversight.

      Apr 24, 2020Read on Clutch
    • Verified reviewer5.0

      We’ve had a great experience working with New North.

    • Ana Filipovic Windsor · Digital Marketing Manager, TalentCMO5.0

      He immediately saw the need to redesign our website which has proven to be a great first step in our new marketing strategy.

      Apr 20, 2018Read on Clutch
    • Terri Ammerman · President & CEO, Ammmerman Experience5.0

      Tobin did an excellent job of creating what worked for us that was very true to who we are.

      Nov 17, 2017Read on Clutch
  • G2Listed

    Search results show a G2 page for New North in the HubSpot consulting/services category, which confirms a G2 listing/profile presence. However, the surfaced page was an alternatives/competitors page rather than a review page, so I could not reliably extract New North's own visible rating, review count, or real review text from that result. ([g2.com](https://www.g2.com/fr/products/new-north/competitors/alternatives))

  • TrustpilotNot listed
  • GoogleNot listed
  • CapterraNot listed
  • BBBListed

    BBB has a business profile for New North, LLC in Frederick, Maryland matching the company's website and leadership details. The visible BBB information shows the business is not accredited and has a BBB rating of A+, but I did not see customer review text in the surfaced page content. ([bbb.org](https://www.bbb.org/us/md/frederick/profile/marketing-consultant/new-north-llc-0011-90281929))

Strengths

  • +Proactive, easy collaboration
  • +Strategic B2B digital marketing guidance
  • +Website redesign and messaging improvements
  • +SEO and lead-generation support

Concerns

  • Can be expensive for smaller firms

Search visibility

The newnorth.com domain was registered in January 2013 (~13 years old), with the homepage last modified January 2026. Figures are from a live RDAP domain lookup and HTTP headers, not estimated.

Domain registered

January 2013

Last updated

January 2026

Domain age

~13 years