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Mad Fish Digital provides digital marketing strategy and execution across SEO, paid media, content marketing, social media marketing, design, consulting, digital advertising, and digital public relations for B2B and B2C brands.
Location
Portland, Oregon
Founded
2005
Team Size
11-50
The themes clients raise most, synthesized from 6 verified reviews we read. Each badge counts how many of those reviews raised the point.
Strong communication
Multiple reviewers explicitly praised timely responses, consistency in communication, availability, and helpful guidance throughout engagements.
Professional, knowledgeable team
Reviewers repeatedly described the team as professional, knowledgeable, and strategically on point.
Customer service focus
Visible reviewers highlighted attentive support and a feeling that the team cared about the client's success.
Quality work and delivery
Clients specifically praised quality of work, transparency, and reliable delivery.
Employee turnover concerns
Clutch's review insights note some client concerns that employee turnover occasionally affected service continuity.
Mad Fish Digital does not appear to publish self-serve prices, plans, or packages on its own site; pricing seems custom and quote-based. The clearest concrete figures are from third-party directories: Clutch lists a $5,000+ minimum project size and $150-$199/hr average hourly rate, while DesignRush lists a minimal budget of $1,000-$10,000; these are directory-reported figures, not a price sheet published by Mad Fish itself. Clutch also summarizes verified client investments ranging from $3,000 to $300,000, which is useful spend context but not a formal menu price.
Where this pricing information was traced from.
How Mad Fish Digital actually works, reconstructed from customer reviews and third-party write-ups.
Mad Fish Digital appears to run engagements as a research-led, collaborative partnership: they first audit and learn the client’s business and goals, then propose a customized strategy and budget, execute with a dedicated cross-functional team, and review results with clients in recurring reporting meetings. Customer reviews and Mad Fish’s own process pages consistently point to high-touch communication, structured planning, and ongoing optimization rather than a one-off deliverable.
The engagement begins with Mad Fish learning the client’s business, goals, and current digital performance. A Clutch reviewer said Mad Fish completed a site audit and held an onboarding meeting to understand advertising and content goals, while Mad Fish’s own process pages describe auditing the client’s digital presence before recommending services.
After discovery, Mad Fish translates findings into a tailored plan rather than a standard package. Review evidence says they sent over a proposal that included budget and activities, and Mad Fish states that every engagement starts with development of a customized digital strategy shaped around client goals.
Once the plan is approved, work is carried out by a named account team rather than ad hoc freelancers. Reviews mention clients working with an account manager and specialist, and Mad Fish says clients receive a dedicated team that can include a digital strategist, paid media specialist, content strategist, and designer to bring the strategy to life collaboratively.
Mad Fish then manages the ongoing marketing work across the selected channels such as SEO, paid media, content, design, and social. Review summaries describe high-quality content and creative services plus well-organized projects, while Mad Fish says execution happens with 'lots of collaboration' so work matches client specifications and brand voice.
Delivery is not static; Mad Fish actively checks results and refines campaigns. Their paid media materials describe a test-and-learn cycle of planning a hypothesis, implementing the test, checking results, and applying findings to the next test, and clients on Clutch describe the company as structured and data-driven.
Mad Fish closes the loop through recurring reporting and strategy conversations with clients. Their FAQ says client strategists meet with clients every 30 days to review traffic, conversions, engagement, and keyword rankings in their reporting platform, and those meetings are used to answer questions and pivot strategy based on lead quality and performance.
Customer reviews and third-party write-ups this process was traced from.
How Mad Fish Digital ranks against other Marketing agencies.
Mad Fish Digital has a clear third-party review presence on Clutch, G2, Capterra, and BBB, but I could not locate a matching Trustpilot profile or a confirmed Google listing/profile in search results for this analysis. Where review text was actually visible, the company is described positively overall, with praise centered on communication, professionalism, customer service, strategy quality, and responsiveness; the only notable criticism I could verify from platform summaries was occasional employee turnover/service continuity concerns.
10 reviews
Clutch reviewers consistently praise Mad Fish Digital for strong communication, professionalism, and high-quality strategic work. Review highlights also mention smooth collaboration and understanding client needs, while noting some concerns about employee turnover.
“They were very knowledgeable and professional and responded to emails in a timely manner.”
“Mad Fish Digital is consistent in terms of communication and delivery.”
“I feel that my business matters to them and we’re being taken care of.”
“I was impressed by their quality of work, transparency, and knowledge.”
1 reviews
The lone visible G2 review is strongly positive and emphasizes customer service, availability, knowledgeable staff, modern design/development capabilities, and reasonable pricing. I only found one visible review for this company on G2.
“The best thing about Mad Fish Digital is their commitment to customer service.”
“They are always available to answer questions, provide guidance, and offer suggestions to ensure the best possible outcome for the project.”
3 reviews
Capterra shows Mad Fish Digital as a listed design/digital marketing agency in Portland with a 5.0 rating from 3 reviews. However, in the search results/page text I could access, I could not read any individual review wording, so I cannot provide grounded excerpts.
BBB has a business profile for Mad Fish Digital in Portland, Oregon, showing the business as not BBB accredited and assigning it an A+ BBB rating. In the material visible here, I could confirm the profile exists, but I could not confirm visible customer review text or review counts.
Strengths
Concerns
First-hand reviews from verified Top Sales Agencies members.
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Mad Fish Digital offers digital marketing services including SEO, SEM, PPC, paid media, digital advertising, content marketing, social media marketing, design, consulting, content strategy, analytics, and digital public relations. Its website describes work across search, paid media, content, and creative.
Mad Fish Digital does not publish fixed pricing or package prices on its own website. Third-party directories report a $5,000+ minimum project size and an average hourly rate of $150-$199, but pricing appears to be custom-quoted based on scope.
Mad Fish Digital is based in Portland, Oregon, USA. The contact address listed is 1305 NW 18th Ave., Portland, OR 97209.
Mad Fish Digital has review profiles on Clutch, G2, Capterra, and BBB. Visible reviews are generally positive and frequently mention strong communication, professionalism, customer service, and quality work, while one recurring concern noted in Clutch summaries is occasional employee turnover affecting continuity.
The agency appears to use custom-quoted engagements rather than self-serve packages. Based on its services and reporting cadence, the model is most consistent with ongoing monthly retainer work and scoped projects.
The company was founded in 2005. LinkedIn lists its team size as 11-50 employees.
You can contact Mad Fish Digital by phone at (503) 935-5222 or by email at team@madfishdigital.com. Its website also lists its Portland office address for direct inquiries.
Domain registered
October 2013
Last updated
October 2025
Domain age
~12 years
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