An independent, evidence-based evaluation of Lilo Social, the leading full-funnel ecommerce growth agency.. Scored across 5 weighted criteria covering website presence, search visibility, trust, market presence, and customer satisfaction.
Overall evaluation score
Lilo Social brings together data-driven decision-making, financial discipline, and creative strategy to scale new customer acquisition and improve customer lifetime value. Its approach is designed to help ecommerce brands grow smarter and more profitably with transparent reporting and full-funnel support.
Weight: 20%
Lilo Social has a substantial first-party web presence with a clear homepage, about page, services content, detailed positioning as a full-funnel ecommerce growth agency, and visible contact information including address, phone, and email, but there is no evidence here of deeper website performance, traffic, or content breadth beyond those cited pages.
Weight: 20%
The evidence only confirms that lilosocial.com is an approximately 9-year-old domain registered in June 2016 and last updated in June 2024; no organic rankings, traffic estimates, backlink data, or other visibility metrics were provided, so this should be scored conservatively.
Weight: 20%
Credibility is supported by verifiable firmographics such as a Brooklyn address, phone, email, LinkedIn presence, founding year of 2016, and team size of 51-200, plus strong Clutch feedback (4.9/5 from 44 reviews), but the unclaimed Trustpilot profile showing three 1-star reviews—including one with ambiguous entity matching—tempers the score.
Weight: 15%
Lilo Social shows a moderate-to-strong footprint through its own website, LinkedIn company page, Clutch profile with 44 reviews, and third-party directory mentions in Clutch and DesignRush, yet broader presence appears limited because G2 has no reviews and there is no evidence here of Google, Capterra, or BBB listings.
Weight: 10%
Customer satisfaction appears generally positive based on Clutch's 4.9/5 rating across 44 reviews and repeated praise for responsiveness, project management, and measurable gains, but the score is reduced by the three 1-star Trustpilot reviews and the note that at least one of those reviews may not cleanly match the same entity.
Lilo Social provides full-funnel ecommerce growth services spanning customer acquisition and retention. Its work covers paid media, lifecycle marketing, creative strategy, and reporting to help brands scale efficiently across the full customer journey.
Strategizes and manages targeted, consolidated campaigns across search and social platforms, using creative optimization and transparent reporting to maximize engagement and ROI.
Improves retention through targeted email and SMS campaigns using personalization, automation, A/B testing, and data to increase loyalty and customer lifetime value.
Supports performance marketing with creative strategists and designers, plus creative reporting to identify which assets drive conversions and engagement.
Provides a blended reporting dashboard with real-time insights into campaign performance, creative impact, and optimization opportunities, along with P&L and breakeven analysis to guide profit-driven growth.
The contact page lists services including paid social, paid search, email and SMS, user generated content, landing pages and CRO, Amazon, organic social, and creative.
I found no fixed self-serve pricing, package menu, setup fee, onboarding fee, or guarantee published on Lilo Social's own site. The strongest public pricing evidence comes from third-party directories: Clutch lists a $5,000+ minimum project size and $100-$149/hr average hourly rate, while DesignRush lists a $1,000-$10,000 minimal budget and $150/hr average hourly rate; these are directory-reported figures, not a first-party price sheet from Lilo Social. Clutch review data also suggests many engagements are materially larger in practice, with a most common project size of $50,000-$199,999 and client-reported investments ranging from $20,000 to over $500,000.
Where this pricing information was traced from.
Lilo Social has a meaningful third-party review presence on Clutch and a minimal profile presence on G2 and Trustpilot. The strongest reputation signal comes from Clutch, where the agency has a high average rating and dozens of reviews; G2 shows a seller/profile listing but no reviews, while Trustpilot has a listing tied to lilosocial.com with only a few negative reviews and ambiguous company matching in at least one visible review.
44 reviews
Clutch reviewers generally describe Lilo Social as responsive, timely, collaborative, and strong in email/performance marketing. Visible reviews frequently mention measurable gains such as revenue growth, improved email performance, and solid project management, with occasional notes about onboarding speed, brand alignment, or minor typos.
“They've been great to work with and quick to make any requested edits or design changes.”
“There is progress month after month!”
“I was impressed with their good process and quality content.”
“They were very responsive and always met deadlines, especially when we were behind, they went above and beyond in getting our emails completed.”
0 reviews
G2 has a seller/profile page for Lilo Social, but the visible page shows no published reviews. Because there are no visible review texts, no review-based reputation assessment can be drawn from G2 itself.
3 reviews
Trustpilot has an unclaimed profile for lilosocial.com with three visible 1-star reviews. However, one visible review explicitly says it is about a 'LiloSocial company called Tequilla Sunrise,' so the Trustpilot evidence should be treated cautiously for precise entity matching.
“Its a scam. They ask to keep deposit money”
“they are a scam! Just there to take your money. Don't fall for it like me!”
“This review is about a LiloSocial company called Tequilla Sunrise. They made bold claims but did not deliver.”
Strengths
Concerns
The lilosocial.com domain was registered in June 2016 (~9 years old), with the homepage last modified June 2024. Figures are from a live RDAP domain lookup and HTTP headers, not estimated.
Domain registered
June 2016
Last updated
June 2024
Domain age
~9 years