SDR Agencies
B2B GTM and lead generation with AI-powered, human-supported SDR and data services.
Top Sales Agencies Score
CIENCE provides sales development and go-to-market support for B2B organizations, including outbound SDR-as-a-service, inbound SDR services, scaled outbound programs, GTM setup, enterprise SDR support, local outreach solutions, and audience and business data services.
Location
Miami, Florida
Founded
2015
Team Size
251-500
A new Trustpilot review for cience.com posted on 2025-06-03 says the reviewer hired CIENCE for lead generation, received "bogus leads," and described the company as a "complete scam." For buyers, a fresh negative review on a public review platform can meaningfully affect trust in lead quality and delivery credibility.
CIENCE Reviews | Read Customer Service Reviews of cience.com — TrustpilotThe themes clients raise most, synthesized from 10 verified reviews we read. Each badge counts how many of those reviews raised the point.
Perceived expertise
Some G2 review material and summaries describe CIENCE as knowledgeable and capable of tailoring solutions to client needs.
Supports top-of-funnel growth
Positive G2 review material mentions building top-of-funnel demand and alignment between teams to meet objectives.
Cost-efficient alternative
Visible Clutch review synthesis says some clients see CIENCE as a cost-effective alternative to building an in-house sales team.
Poor lead quality
Multiple visible reviews say leads were bogus, low quality, or not delivered in a meaningful way.
Wasted money/resources
Several visible reviews describe the service as ineffective and a poor use of budget or effort.
Data/privacy complaints
BBB review snippets repeatedly complain about personal or company information being published inaccurately or without consent and not being removed.
Delivery and execution issues
Visible reviews mention undelivered results, delays, and inability to deliver on what was sold.
High turnover or poor support
G2's visible pros/cons summary mentions turnover and poor customer support as recurring frustrations.
CIENCE now publishes unusually concrete pricing on its own site. The clearest current figures are: graph8 infrastructure at $499/mo, strategic execution at $2,000/mo, a one-time GTM setup fee of $5,000, SDRs at $1,500-$5,500/mo depending on level and geography, and $1,000 one-time onboarding per SDR. CIENCE also states that per-meeting fees are custom and derived from an agreed ROI goal, so there is no single published appointment price. Third-party directories corroborate that engagements are custom and can span much larger budgets: Clutch shows a $1,000+ minimum project size, under-$25/hr listed hourly rate, and review-based project spend typically between $2,500 and $50,000; DesignRush lists a minimal budget of $1,000-$10,000 and average hourly rate of $25/hr. Those directory figures are marketplace/listing estimates, not a first-party CIENCE price card.
Where this pricing information was traced from.
How Cience actually works, reconstructed from customer reviews and third-party write-ups.
A CIENCE engagement appears to start with discovery and ICP definition, then moves into research/list building and tailored outbound campaign setup, after which CIENCE runs multi-channel outreach and hands off booked meetings or qualified leads to the client. Across reviews and case studies, clients describe CIENCE acting like an outsourced SDR/research team, with outcomes varying mainly on lead quality and execution consistency.
The engagement begins with discovery around whether outsourcing fits, followed by defining the ideal customer profile, target companies, and target titles. CIENCE’s own sales-journey materials say the ICP is the first step, and customer case studies describe CIENCE using the client’s ICP and objectives to shape the work.
After targets are set, CIENCE researches industries, companies, and contacts, then builds enriched lead lists for the campaign. Customer-facing case studies and CIENCE’s NOTE framework both describe accurate/enriched lead lists and market research as a core early deliverable.
CIENCE then translates the ICP and research into a customized outbound setup rather than a generic blast. Client evidence on CIENCE’s site says the team took time to fine-tune campaign setup to the client’s needs, while third-party write-ups describe a GTM setup plus a defined outreach playbook.
Once setup is approved, CIENCE runs outbound prospecting across multiple channels through its SDR/research team. Multiple sources describe CIENCE conducting custom-tailored or multi-channel cold outbound campaigns on the client’s behalf rather than only sending email.
As prospects engage, CIENCE handles the top-of-funnel qualification work and then passes meeting-ready opportunities to the client. CIENCE’s own materials explicitly frame the outcome as booking meetings, and a customer case study says CIENCE handled the first stage of the funnel before transferring leads when they were ready to meet.
During execution, clients receive ongoing project delivery from CIENCE as an outsourced team, with communication and optimization affecting satisfaction. Review aggregates on Clutch and G2 repeatedly mention project management, communication, and mixed lead quality, indicating the live campaign phase includes ongoing management and iteration but with uneven results for some clients.
Customer reviews and third-party write-ups this process was traced from.
How Cience ranks against other Sales agencies.
CIENCE has confirmed third-party listings on Clutch, G2, Trustpilot, and BBB, but I could not verify a matching company profile on Google or Capterra from search results. Across the platforms where it is listed, the reputation is mixed: Clutch shows a solid overall score from many reviews, G2 is middling, Trustpilot is poor, and BBB shows an F business rating with visible customer complaints.
142 reviews
Clutch presents CIENCE Technologies as a reviewed lead-generation/sales outsourcing provider with a generally positive aggregate score, but the visible synopsis says experiences are mixed. Review themes shown on the page include cost-effectiveness and communication strengths alongside concerns about inconsistent lead quality and uneven outcomes.
181 reviews
G2 shows a mixed reputation for CIENCE. Visible review text and the platform's pros/cons summary point to some customers valuing expertise and alignment, while others criticize poor lead quality, delivery delays, turnover, and wasted spend.
“Waste of money and resources. Avoid at all Costs”
“Buyer Beware”
“Building our top of funnel was a nice blend of Art and CIENCE!”
20 reviews
Trustpilot sentiment is strongly negative in the visible reviews. The excerpts shown focus on alleged poor delivery, bogus leads, weak training/tools, and dissatisfaction from both customers and at least some apparent former employees.
“If I could give 0 stars I would.”
“I worked here for a short period as an sdr. They tell us to manage our book of business and then fail to give us the tools to do so.”
“I worked there for a short period. First in sales--I couldn't sell a solution that couldn't be delivered on.”
“They delivered bogus leads. Complete scam.”
BBB has a business profile for CIENCE Technologies Inc in Denver, CO. The visible profile shows an F BBB rating, notes the business is not accredited, and displays customer complaints/review snippets centered on personal data, inaccurate information, and unresponsiveness.
“Repeated requests to remove my personal information have gone unanswered.”
“The information publicly visible on their site has been used to contact me regularly through inappropriate avenues.”
“Published my PRIVATE information without my consent.”
“Their information on my company is peppered with errors. Clicking the link to "Fix it" leads to a sales pitch.”
Strengths
Concerns
First-hand reviews from verified Top Sales Agencies members.
Loading reviews…
Cience provides B2B go-to-market and sales development services including outbound SDR, inbound SDR, local SDR, go-to-market setup, scaled outbound campaigns, enterprise SDR teams, data solutions, custom research and enrichment, campaign strategy, ICP development, advertising support, and inbound optimization.
Cience publishes pricing on its site. The evidence shows graph8 infrastructure at $499/month, strategic execution at $2,000/month, a one-time GTM setup fee of $5,000, SDR staffing at $1,500-$5,500 per month per SDR, and a $1,000 one-time onboarding fee per SDR.
Cience uses a hybrid model with a one-time GTM setup fee, a monthly platform or managed-execution retainer, optional SDR staffing costs, and a variable pay-per-held-meeting commission. Its pricing is described as month-to-month with no long-term contracts and custom per-meeting fees based on ROI goals.
Cience is based in Miami, Florida, United States. The contact address listed in the evidence is 360 NW 27th St, Miami, FL 33127.
Cience has confirmed profiles on Clutch, G2, Trustpilot, and BBB. Reviews are mixed overall: Clutch shows 4.2/5 from 142 reviews, G2 shows 3.7/5 from 181 reviews, Trustpilot shows 1.7/5 from 20 reviews, and the BBB profile shows an F rating with visible complaints.
According to its website, Cience positions itself around AI-powered, human-supported SDR execution, omni-channel outreach, transparent per-meeting pricing, and month-to-month engagements. It also emphasizes support across GTM setup, outbound programs, enterprise SDR deployments, and B2B data services.
The evidence says Cience was founded in 2015. Its team size is listed as 251-500 employees.
Domain registered
April 2005
Last updated
October 2022
Domain age
~21 years
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