Blue Frontier IT Ltd

• Pricing model: Primarily custom-quoted project work for websites and digital/product builds, plus hourly billing for technical/digital services and ongoing support/hosting. Evidence also shows milestone-based phased instalments for web projects and optional monthly support agreements.
• Starting price: £10,000 minimum project value for new websites
• Typical range: £20,000–£150,000 per website project
• Billing: Custom quote; website projects can be paid in phased instalments aligned to milestones. G-Cloud/public-sector work is billed on fixed hourly/day rates. Technical support is billed either per hour or via support agreement; hosting is billed annually; 24/7 support is an added monthly fee.
• Contract terms: No minimum hours for elective hourly work under its G-Cloud service definition. Support contracts require one month's written notice of termination.

Blue Frontier does publish meaningful pricing, but it is fragmented across its site and UK government procurement documents rather than presented as standard self-serve plans. On its own website, Blue Frontier says new website budgets typically range from £20,000 to £150,000, average around £40,000, and have a £10,000 minimum project value. Separately, official G-Cloud pricing documents for Blue Frontier IT Ltd publish hourly/day rates (£88–£150 per hour in the 2024 rate card), plus support and hosting figures such as £105/hour standard support, £900/month for 24/7 support, and £450/year for a typical small Joomla hosting setup; these are published rates for framework/government procurement usage and may not represent every commercial engagement. GoodFirms confirms the company profile but shows pricing as NA, reinforcing that most commercial engagements are custom quoted rather than packaged publicly.

Blue Frontier IT Ltd appears to run engagements as a structured discovery-to-support process: they start by learning requirements and delivery constraints, turn that into a documented plan and estimate for client approval, carry out the work with regular reviews and QA, then launch and continue with optimisation, training, and support.

1. 1

   Start with discovery and requirements gathering

   Blue Frontier begins with meetings, workshops, discovery calls, or an initial conference to understand the brief, user requirements, desired outcomes, delivery environment, and existing solution. They may also request technical specs, infrastructure details, deployment information, and source code at this stage.

2. 2

   Audit the current situation and shape the strategy

   After discovery, they review the documentation and environment, ask follow-up questions, and use research, audits, user journeys, and market or competitor analysis to define what should be built or changed. Their materials describe this as producing a comprehensive plan or bespoke roadmap grounded in insight and data.

3. 3

   Issue a project plan, estimate, and phased costs for approval

   Before build work proceeds, Blue Frontier documents the proposed solution in writing, including specification, schedule of works, and schedule of costs. Customer testimonial copy on their site says they provide a timeline with estimated costs attributed to each phase, and the Digital Marketplace listing says the estimate is sent in an initial response document or email for approval.

4. 4

   Set up delivery environments and begin implementation

   Once approved, they onboard the project into their internal systems, create and test development versions of relevant platforms, test connectivity to live environments, and document the deployment process internally. Delivery then proceeds against the project plan, and where appropriate they use an agile methodology.

5. 5

   Review work in progress and refine through QA

   As work is carried out, Blue Frontier says clients receive regular progress updates and opportunities to review what has been done. Revisions are then addressed alongside their testing and QA processes, which their service definition describes as rigorous QA/QC and, on the site, as thorough testing before launch.

6. 6

   Deploy the solution and train users

   After approval and refinement, they prepare a deployment and launch plan and move the solution live. Their service documents also state that end-user and administrator training is included for proposed web and software solutions, with delivery tailored to the platform and client context.

7. 7

   Optimise results and provide ongoing support

   Post-launch, Blue Frontier reviews live performance and looks for further improvements such as SEO changes, content revisions, bug fixes, and user-journey or tracking amendments. They also offer ongoing support through in-house teams, with support requests raised by email, web form, or telephone and handled through a ticketing system.