PPC Agencies

One 10 Media

eCommerce growth agency for DTC brands using paid media and lifecycle marketing.

Top Sales Agencies Score

72/100Projected

One 10 Media manages paid media and lifecycle marketing for eCommerce brands, with core offerings in Meta, Instagram, and Google Ads, plus email and SMS strategy, execution, automation, segmentation, deliverability, and creative support.

Location

Akron, Ohio

Founded

2018

Team Size

2-10

#102in Marketing(of 172)
#43in PPC Agencies(of 77)

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72/100Projected
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Services

  • Paid Media
  • Email Marketing
  • SMS Marketing
  • Lifecycle Marketing
  • Creative Strategy
  • Audits

Green Flags & Red Flags

The themes clients raise most, synthesized from 4 verified reviews we read. Each badge counts how many of those reviews raised the point.

Green Flags

5 themes
  • Responsive communication

    Across the Clutch reviews I could actually read, clients repeatedly emphasized responsiveness, feeling heard, and professional follow-up.

    3mentions
  • Strong project management

    Reviewed clients described the team as organized, punctual, and highly dependable in keeping work moving on schedule.

    3mentions
  • Measurable marketing results

    The visible reviews referenced improved ROI, stronger email metrics, or better conversion and sales performance.

    3mentions
  • Klaviyo/email expertise

    Read reviews specifically highlighted One 10 Media's knowledge of email flows, segmentation, and Klaviyo execution.

    2mentions
  • Flexible to feedback

    Clients noted that the team adapted strategy, revisions, tone, and implementation around the client's business needs.

    2mentions

Red Flags

2 themes
  • Cross-channel alignment gaps

    Clutch's review-insights summary notes some client feedback about needing better alignment between email/SMS and paid media teams.

    1mention
  • Time-zone communication friction

    One visible Clutch review mentioned difficulty reaching the project manager at times, later attributed to time-zone differences.

    1mention

Pricing

  • Pricing model: Custom-quoted agency engagements, most consistently presented by third-party directories as project-based and/or monthly-retainer style work for paid media, email, and SMS management, with hourly-equivalent rate bands published on directories rather than on One 10 Media's own site.
  • Starting price: $1,000+ project minimum
  • Typical range: $150-$199/hr
  • Billing: Custom quote; directory evidence points to project-budget minimums plus hourly-equivalent agency rates. One 10 Media's own site sells ongoing managed services for paid media, email, and SMS rather than self-serve plans.
  • Free trial: Free strategy call.

What's included

  • Paid media management
  • Email marketing campaigns
  • SMS marketing
  • Automated email flows
  • Reporting and analytics
  • Strategy and audit work
  • Creative/performance creative support
  • Lifecycle marketing

I found no public dollar pricing published directly on one10media.com; the site pushes visitors to book a call for fit and custom scoping. Concrete numbers do appear on third-party directories: DesignRush lists a minimal budget of $1,000-$10,000 and an average hourly rate of $199/hr; Hero Agencies and Lisnic show roughly $150-$200/hr and a $1k+ minimum; The Manifest shows One 10 Media's common project size as most often <$10K or $10K-$49K, and ITProfiles lists a minimum project size under $5,000. Those directory figures are marketplace/listing estimates or profile data, not a published rate card from One 10 Media itself.

Sources (8)

Where this pricing information was traced from.

Process

How One 10 Media actually works, reconstructed from customer reviews and third-party write-ups.

A One 10 Media engagement appears to start with a pitch/discovery conversation and hands-on onboarding, then moves into building or restructuring core email, paid media, and related automation systems, followed by an ongoing operating cadence of content/campaign execution, client feedback, and regular reporting via tools like Loom, Slack, Zoom, and Asana.

  1. 1

    Align on goals and audit the current setup

    Clients first meet with One 10 Media leadership and team members in a pitch/discovery process, where the agency learns the business, understands what is not working, and advises on the initial project scope. On its own site, the agency also describes starting by fixing attribution and identifying missing acquisition or retention infrastructure before broader execution.

  2. 2

    Onboard and assign channel owners

    During onboarding, One 10 Media assigns account managers by workstream, such as separate owners for email and social media, and brings in support staff or designers as needed. Reviews describe this early phase as detailed and business-specific, with the team taking time to understand the client's products, market, and niche language.

  3. 3

    Build the foundational marketing systems

    After onboarding, the team sets up the core operating infrastructure: Klaviyo, email templates, automations, segments, and key lifecycle flows such as welcome, post-purchase, browse abandonment, and abandoned checkout. On One 10 Media's site, case studies also show this phase can include rebuilding flow architecture, improving deliverability, and restructuring paid media for scale.

  4. 4

    Draft messaging and creative with client input

    Clients provide ideas, offers, or business context, and One 10 Media turns that into email messaging, templates, assets, and campaign materials. Reviews indicate the agency stays flexible on revisions and adjusts timing, filtering, and messaging to fit the client's sales and conversion cycles.

  5. 5

    Launch campaigns and manage ongoing execution

    Once the foundation is in place, One 10 Media runs recurring work such as newsletters, promotions, automated email programs, social posting, comment response, and, where relevant, SMS or paid media management. The agency's own case studies describe layering in new channels, establishing campaign cadence, and feeding paid media with performance creative.

  6. 6

    Run a regular communication and approval cadence

    The work is delivered through a recurring management rhythm that reviewers describe as weekly Loom video updates, biweekly and ad-hoc Zoom calls, and day-to-day communication in Slack, with Asana used for project management. Reviews also indicate the team is responsive to feedback and revisions, suggesting approvals and adjustments happen continuously rather than only at the start.

  7. 7

    Review performance and refine based on results

    After launch, One 10 Media monitors outcomes and adjusts execution using platform data and benchmarks, such as Klaviyo performance comparisons and engagement metrics. The agency's case studies repeatedly describe optimizing segmentation, deliverability, campaign structure, and attribution so the program can scale more profitably over time.

Sources (3)

Customer reviews and third-party write-ups this process was traced from.

Check out a Detailed Report of One 10 Media

Reviews

One 10 Media has a clearly identifiable third-party review presence on Clutch and a business listing on BBB, but I did not find a confirmed profile/listing for this specific company on G2, Trustpilot, Google, or Capterra in the search results I reviewed. Where reviews were actually visible, Clutch shows a strong reputation driven by responsiveness, timely delivery, and measurable marketing performance; BBB shows a business profile but no customer reviews.

  • Top Sales AgenciesNo reviews yet
  • Clutch
    4.9/5

    29 reviews

    Clutch reviewers consistently praise One 10 Media for responsive communication, on-time delivery, and strong execution in email/SMS and paid media. Multiple reviews also describe measurable gains such as stronger email performance, higher ROI, and revenue growth.

    • Nate W. · Director of Marketing, Wasatch Covers5.0

      One 10 Media was very detail-oriented and gave our partnership the focus we were looking for.

      Jul 25, 2022Read on Clutch
    • Verified reviewer · Managing Partner of Flush Packaging

      11/10 on project management, Steph and her team are completely dialed in.

    • Verified reviewer · Managing Partner of Flush Packaging

      With One 10 Media we always felt listened to and that they adapted strategy, tone and content around what fits our business best .

    • Verified reviewer

      One 10 Media knew Klaviyo really well and made segments and detailed lists to capture our customers, which I hadn't been able to do on my own.

  • G2Not listed
  • TrustpilotNot listed
  • GoogleNot listed
  • CapterraNot listed
  • BBBListed

    BBB has a business profile for One 10 Media in Medina, Ohio, tied to the company website and phone number, but the customer reviews page shows zero reviews. BBB does display an A+ BBB rating for the business profile, which is a BBB business rating rather than a customer review average.

Strengths

  • +Responsive communication
  • +Strong project management
  • +Measurable marketing results
  • +Klaviyo/email expertise
  • +Flexible to feedback

Concerns

  • Cross-channel alignment gaps
  • Time-zone communication friction

Top Sales Agencies reviews

First-hand reviews from verified Top Sales Agencies members.

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Frequently Asked Questions

What services does One 10 Media offer?

One 10 Media focuses on paid media, email marketing, SMS marketing, and lifecycle marketing for eCommerce and direct-to-consumer brands. Its listed services include Facebook and Instagram advertising, Google Ads management, email automation and flows, segmentation, deliverability work, retention strategy, funnel audits, and creative testing.

How much does One 10 Media cost?

One 10 Media does not publish a direct rate card on its website. Third-party directories list it as custom-quoted work, with figures such as a $1,000+ project minimum and hourly-equivalent ranges around $150-$199/hr, but those numbers come from directory listings rather than One 10 Media's own site.

Where is One 10 Media located?

One 10 Media is based in Akron, Ohio, USA. Its contact page lists the address as 1684 Medina Rd. Suite 217, Medina, OH 44256.

Is One 10 Media legit, and what are One 10 Media reviews like?

One 10 Media has a visible review profile on Clutch, where it shows a 4.9/5 rating from 29 reviews. Review summaries cite responsive communication, on-time delivery, strong project management, and measurable results in paid media, email, and SMS; BBB also has a business profile for the company, with zero customer reviews shown.

What kind of clients does One 10 Media work with?

One 10 Media positions itself as an eCommerce growth agency for direct-to-consumer brands. Its messaging specifically references ambitious DTC brands and 7- and 8-figure businesses looking to scale through acquisition and retention.

What makes One 10 Media different from other eCommerce marketing agencies?

Based on its site and LinkedIn profile, One 10 Media emphasizes a specialized, data-first approach centered on paid media plus lifecycle marketing rather than a broad menu of unrelated services. Its positioning highlights profitability, hands-on execution, and integrating acquisition with retention for scalable eCommerce growth.

How do I contact One 10 Media?

You can contact One 10 Media by email at hello@one10media.com. Its website also offers a free strategy call and contact form for custom scoping.

Company

Location

1684 Medina Rd. Suite 217, Medina, OH 44256

Domain registered

December 2017

Last updated

June 2026

Domain age

~8 years

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