409 reviews across platforms
Is Jellyfish legit? Here is what verified third-party reviews on Clutch, G2, Trustpilot and other platforms say about Jellyfish — including the strengths clients praise and the concerns they raise.
Jellyfish has a limited third-party review footprint in the platforms checked here. I found clear listings for Jellyfish on Clutch, G2, Capterra, and BBB, but not a confirmed profile on Trustpilot or Google that I could match confidently to the agency at jellyfish.com. Of the platforms with ratings, G2 and Capterra show the strongest review volume and generally favorable feedback, while Clutch appears listed but unrated and BBB appears as a business profile rather than a customer-review destination.
391 reviews
G2 shows Jellyfish with a strong average rating and high review volume. The visible page emphasizes analytics, historical data consolidation, productivity tracking, and value-stream insights, but I could not directly read individual review text from the accessible page.
18 reviews
Capterra reviewers generally describe Jellyfish as useful for engineering analytics, dashboards, and visibility into Jira/GitHub-based work. Criticisms in the visible reviews mention limited/custom reporting, slow performance in some cases, and concern that some metrics can miss offline work or be misused.
“Ability to get enhanced reports into sprint metrics over the month/quarter”
“Sometimes tricky to drill down into how things like carryover are being labeled”
“Easy to use dashboards that provide information to manage teams. Love the ability to drill down for details. Well organized.”
“Software is slow and laggy. Takes lots of time to load.”
BBB has a business profile for Jellyfish tied to jellyfish.com in Baltimore, Maryland. The profile shows BBB business details and an A+ BBB rating, but I could not confirm visible customer review text or a consumer star rating on the accessible page.
Strengths
Concerns