Digital Next

• Pricing model: Custom-quoted monthly retainer / ongoing campaign management for digital marketing services (SEO, PPC, Paid Social, social media, web and related services), with bespoke scope rather than published packages. Directory evidence also suggests they may price some work on an hourly basis, but the agency’s own site emphasizes tailored strategy engagements and consultations rather than fixed plans.
• Typical range: $100-$149/hr
• Billing: Primarily custom quote for ongoing digital marketing engagements; likely retainer-based for recurring campaign work. GoodFirms lists an hourly rate band of $100-$149/hr, but that is a directory listing, not a price published on Digital Next’s own website.

I found no direct published prices, packages, retainers, setup fees, or minimum commitments on Digital Next’s own website at digitalnext.co.uk after checking service and contact-oriented pages. The clearest public pricing signal is third-party directory data: GoodFirms lists Digital Next UK at $100-$149/hr, while Clutch shows both hourly rate and minimum project size as undisclosed. Based on the agency’s own site language around consultations, tailored strategy, audits, and custom reporting, the strongest evidence is that pricing is custom-quoted for ongoing engagements rather than sold as fixed public plans.

Digital Next’s documented client journey is an onboarding-led performance marketing engagement: it starts with a discovery call, followed by a proposal with a digital gap analysis, KPI/SLA alignment, budget confirmation, portal/tool setup, project-manager-led kickoff, and then ongoing monthly reporting. Customer quotes visible on the company site reinforce that clients experience a thorough discovery phase, clear explanations, smooth communication, regular updates, and transparent delivery.

1. 1

   Start with a discovery call

   The engagement begins with an initial meeting or call where Digital Next learns the client’s business objectives and the client learns what the agency can do. Reviews quoted on the site also say the team takes time to understand goals from the beginning.

2. 2

   Review the proposal and digital gap analysis

   After the first conversation, Digital Next prepares a proposal and a digital gap analysis covering the client’s website and online presence, highlighting current performance and areas for improvement. This is the main diagnosis-and-recommendation stage before work is agreed.

3. 3

   Agree KPIs, scope, and commercial terms

   If the client is happy with the proposal, the parties discuss shared KPIs, expected timeframes, and a service level agreement, then confirm costings and a payment plan. This formalizes what success looks like and how the engagement will run commercially.

4. 4

   Complete onboarding into tools and reporting

   Once contracts and payment terms are settled, Digital Next onboards the client into its agency portal and tools. The company says this includes access to its reporting tool, giving clients visibility into search rankings.

5. 5

   Meet the project manager and align workflow

   Digital Next then introduces the project manager and other team members responsible for the account. The project manager explains the workflow process and aligns it with the client’s business needs and internal resources.

6. 6

   Run the client kickoff with the wider delivery team

   With setup complete, Digital Next schedules a kickoff call involving the wider production team relevant to the work, such as account management, paid social, and content. The purpose is to confirm scope and get all parties aligned before execution continues.

7. 7

   Operate through welcome-pack guidance and monthly reporting

   To finalize onboarding, Digital Next provides a client welcome pack explaining what to expect and how the agency works, then agrees timelines for monthly reports and meetings. Customer quotes on the site additionally describe being kept updated, having the process clearly explained, and experiencing transparent communication throughout delivery.