84 reviews across platforms
Is Climb Online legit? Here is what verified third-party reviews on Clutch, G2, Trustpilot and other platforms say about Climb Online — including the strengths clients praise and the concerns they raise.
Climb Online has a confirmed third-party review presence on Clutch and Trustpilot, but I could not verify a listing for this specific company on G2, Google, Capterra, or BBB from search results. The review picture is therefore limited: Clutch shows a small set of positive B2B client reviews, while Trustpilot shows a much larger and more mixed reputation with both strong praise and serious complaints. ([clutch.co](https://clutch.co/profile/climb-online))
4 reviews
The visible Clutch reviews are broadly positive and emphasize timely delivery, strong communication, channel expertise, and measurable marketing improvements such as better traffic, revenue, ROI, conversion rates, and SEO performance. I did not see substantive negative Clutch review text among the visible reviews. ([clutch.co](https://clutch.co/profile/climb-online))
“Climb Online was invaluable to our business. All targets were met on time, and they were very attentive.”
“We're impressed with their expertise and energy to win.”
“Louise, our project manager is extremely organised, clear at sharing notes and ensures the whole team is aligned at every stage.”
“The communication and updates via their 'active collab' platform, very good indeed”
80 reviews
Trustpilot shows a polarised picture. Some reviewers praise responsiveness, ROI, SEO support, design work, and campaign performance, while others complain about poor customer service, billing issues, weak results, and unsatisfactory Google Ads management. ([uk.trustpilot.com](https://uk.trustpilot.com/review/climb-online.co.uk?utm_source=openai))
“Fantastic team. Very responsive. Have seen a positive ROI on the work that they are doing.”
“We have worked with Climb Online for many years and are most happy with the service. May it long continue, thank you team!”
“Very unprofessional company with slow, poor customer service and rude manner. We have been a customer for many years and they do not seem to value their customers at all.”
“Would prefer to give no stars if that was an option. Impossible to speak to someone, didn't return our calls and were completely useless in managing our Google ads campaign costing us a fortune with absolutely no new client enquiries.”
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Concerns