PPC Agencies
A full-service media agency built to maximize revenue through media.
Top Sales Agencies Score
Brainlabs plans, executes, and measures media and growth programs for brands across channels including paid search, paid social, programmatic and CTV, retail media, SEO, AI visibility, influencer marketing, performance creative, digital partnerships, data, site experience, and Google Marketing Platform services. It also builds measurement frameworks using attribution, incrementality testing, and marketing mix modeling.
Location
New York, NY
Founded
2012
Team Size
501-1,000
The themes clients raise most, synthesized from 7 verified reviews we read. Each badge counts how many of those reviews raised the point.
Strong PPC performance
Multiple visible reviews praise Brainlabs' PPC execution and results, including strong performance and hard work for clients.
Responsive support
The Clutch review specifically highlights fast responses and ongoing guidance throughout the engagement.
Technical expertise
One detailed Clutch review credits Brainlabs with deep technical competency and smart process improvements.
Alleged scam/job approach
A Trustpilot reviewer warns about an alleged WhatsApp-based job scam tied to the Brainlabs name.
Refund and promise issues
Trustpilot reviews include complaints about broken promises and inability to get money back.
Fraud accusations
Two Trustpilot reviews explicitly accuse Brainlabs or associated parties of fraudulent behavior.
I found no publicly posted Brainlabs price list, package menu, hourly band, minimum project size, setup fee, or published retainer figure on Brainlabs' own site or on the major directories checked. The strongest public evidence is about the pricing model: Brainlabs sells custom-scoped agency services via SOWs and invoices monthly in arrears; media spend is generally paid directly by the client to platforms. Third-party directories also reinforce that pricing is custom: DesignRush lists both minimal budget and average hourly rate as 'Inquire,' Clutch shows hourly rate and minimum project size as 'Undisclosed,' and The Manifest lists cost as 'Undisclosed.' GoodFirms adds useful buyer context by stating Brainlabs serves advertisers with total media spend ranging from $10M-$250M, which indicates an enterprise/upmarket fit, but that is not a published agency fee.
Where this pricing information was traced from.
How Brainlabs actually works, reconstructed from customer reviews and third-party write-ups.
Engagements with Brainlabs appear to start with a revenue-focused audit of current media and measurement, then move into a channel and audience plan with a testing roadmap, followed by hands-on PPC/media execution, iterative experiments, and ongoing optimization/reporting. Customer evidence is thin, but the available Clutch review and Brainlabs' own methodology pages align on a test-and-learn, performance-managed workflow.
Brainlabs begins by analyzing existing performance against revenue rather than proxy metrics, auditing channels for waste and identifying what is working. This is explicitly described on its 'Our Approach' page, and the Clutch review says the team planned and tested PPC campaigns while refining strategy.
After the initial analysis, Brainlabs works out the client's growth levers and defines the success metrics to be used. Its site frames this as understanding what actually drives profit, and the Trustpilot company profile also describes a scientific approach built around hypotheses and validation.
Next, Brainlabs determines which levers are available to maximize revenue by sizing market opportunity, closing gaps between target buyers and targeting, and setting spend by channel and market. The Clutch review supports this by describing Brainlabs helping plan and purchase PPC activity, not just optimize isolated ads.
Brainlabs then executes campaigns and operational setup, including refining keyword strategy, automating manual processes, and in at least one reviewed engagement building a custom bid-management algorithm. This suggests delivery is not only advisory but also hands-on campaign implementation and tooling.
The company says every client gets a testing roadmap with clear hypotheses, and that it uses experiments such as geo testing to prove changes before scaling. That matches its broader repeated emphasis on testing, logged experiments, and preserving what already works rather than restarting from zero.
Once campaigns are live, Brainlabs iterates execution for incremental performance, evolving the plan based on what it learns. The Clutch reviewer specifically says Brainlabs adjusted quickly to budget changes and shifting requirements, indicating an ongoing management loop rather than a one-off project.
Brainlabs positions measurement as a core delivery layer, citing MMM, incrementality testing, and multi-layered validation calibrated to revenue goals. In practice, the available review evidence points to clients experiencing continuing performance management focused on cost, traffic, and conversion outcomes.
Customer reviews and third-party write-ups this process was traced from.
How Brainlabs ranks against other Marketing agencies.
Brainlabs has a confirmed third-party review presence on Clutch, Trustpilot, and G2, but I could not confirm a company profile/listing for this exact business on Google, Capterra, or BBB from search results. The visible review evidence is limited and mixed: Clutch shows one strongly positive client review, while Trustpilot shows a low overall score with several negative comments, including alleged scam/job-offer complaints; G2 shows Brainlabs-related pages in search results, but I could not reliably read individual review text for this exact company profile.
1 reviews
Clutch shows one verified review describing strong PPC performance, responsive support, and solid technical expertise. The reviewer says Brainlabs helped reduce cost-per-click while keeping conversion rates and traffic steady.
“Their performance is fantastic, and they’ve guided us throughout the entire journey.”
“The deliverables in terms of performance and response times are fantastic. We didn’t go a day without hearing from someone.”
“They haven’t missed a deadline in a long time.”
Search results show a Brainlabs listing on G2 and indicate it is treated as a reviewed product/category entry, but the accessible result I could verify was an alternatives page rather than a readable main review profile. I could not reliably extract visible average rating, review count, or actual individual review wording for this exact company entry.
5 reviews
Trustpilot shows a low rating and a small number of reviews. The visible reviews skew negative, with complaints about alleged scam/job offers, poor service, broken promises, and lack of refund, though one older review praises the agency's PPC work.
“Just Dont pay attention on Brainlabs online Digital Marketing Job offer”
“Wowcher and Brainlabs is one man fraud with two differant names.”
“If I could review the CEO -5 stars I would. Wish I could get a refund.”
“Best PPC Agency in Europe. A set of boffins who work hard for their clients.”
Strengths
Concerns
First-hand reviews from verified Top Sales Agencies members.
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Brainlabs describes itself as a full-service media agency. Its services include paid search, paid social, programmatic and CTV, retail media, SEO, AI Visibility, influencer marketing, performance creative, digital partnerships, data, site experience, Google Marketing Platform services, and analytics and measurement such as attribution, incrementality testing, and marketing mix modeling.
Brainlabs does not publish a public price list, hourly rate, or package pricing. Available evidence indicates it works on custom-scoped agency engagements under a Statement of Work, with monthly invoicing in arrears and clients generally paying media spend directly to platforms or other third parties.
Brainlabs is listed in New York, NY, USA. Its contact address is 2 Grand Central Tower, 140 E 45th St, New York, NY 10017, USA.
Brainlabs appears to use custom agency fees tied to a Statement of Work rather than fixed plans. Its US terms state invoices are issued monthly in arrears, due within 30 days, and media spend is usually paid directly by the client to third parties.
Brainlabs has review presence on Clutch, Trustpilot, and G2, but the public review evidence is limited and mixed. Clutch shows one verified 5/5 review praising PPC performance and responsiveness, while Trustpilot shows a 2.6/5 rating from 5 reviews with several negative complaints; the reviewed G2 page was not detailed enough to verify a rating or review text.
Brainlabs says it uses a scientific, test-driven approach to marketing and focuses on profit rather than platform metrics. The company also highlights its 'Test and Earn' methodology, revenue-based planning framework, and proprietary AI infrastructure including Cortex AI and Hippocampus, which it describes as a repository of 2,500+ logged experiments.
Brainlabs was founded in 2012. Its LinkedIn company profile lists a team size of 501-1,000 employees.
Location
2 Grand Central Tower, 140 E 45th St, New York, NY 10017, USA
Phone
+1 812 330 3134Not publicly listed
Domain registered
December 2011
Last updated
June 2026
Domain age
~14 years
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