PPC Agencies

Brainlabs

A full-service media agency built to maximize revenue through media.

Top Sales Agencies Score

67/100Projected

Brainlabs plans, executes, and measures media and growth programs for brands across channels including paid search, paid social, programmatic and CTV, retail media, SEO, AI visibility, influencer marketing, performance creative, digital partnerships, data, site experience, and Google Marketing Platform services. It also builds measurement frameworks using attribution, incrementality testing, and marketing mix modeling.

Location

New York, NY

Founded

2012

Team Size

501-1,000

#123in Marketing(of 172)
#55in PPC Agencies(of 77)

Score Trend

Current score
67/100Projected
ProjectedReal ↑Real ↓
727067
May 22May 31Today
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Services

  • Revenue-Based Planning
  • Paid Media
  • Analytics & Measurement
  • Creative & Influencer
  • AI Visibility
  • AI and Proprietary Technology

Green Flags & Red Flags

The themes clients raise most, synthesized from 7 verified reviews we read. Each badge counts how many of those reviews raised the point.

Green Flags

3 themes
  • Strong PPC performance

    Multiple visible reviews praise Brainlabs' PPC execution and results, including strong performance and hard work for clients.

    3mentions
  • Responsive support

    The Clutch review specifically highlights fast responses and ongoing guidance throughout the engagement.

    2mentions
  • Technical expertise

    One detailed Clutch review credits Brainlabs with deep technical competency and smart process improvements.

    1mention

Red Flags

3 themes
  • Alleged scam/job approach

    A Trustpilot reviewer warns about an alleged WhatsApp-based job scam tied to the Brainlabs name.

    1mention
  • Refund and promise issues

    Trustpilot reviews include complaints about broken promises and inability to get money back.

    2mentions
  • Fraud accusations

    Two Trustpilot reviews explicitly accuse Brainlabs or associated parties of fraudulent behavior.

    2mentions

Pricing

  • Pricing model: Custom quote, typically an ongoing monthly agency engagement governed by a Statement of Work, with Brainlabs invoicing monthly in arrears. Engagements appear to center on media planning/buying, analytics/measurement, creative, and SEO/AI visibility work for larger advertisers rather than fixed self-serve packages.
  • Billing: Custom agency fees under SOW; Brainlabs' US terms say clients are invoiced monthly in arrears, invoices are due within 30 days, and clients usually pay media spend directly to third parties.

What's included

  • Paid media planning and optimization across digital and offline channels
  • Analytics and measurement, including attribution, incrementality testing, and MMM
  • Creative and influencer services focused on performance
  • AI Visibility / SEO, digital PR, and content strategy
  • Revenue planning methodology tied to profit and bottom-line outcomes
  • Use of Brainlabs proprietary tools/agents and experimentation framework

I found no publicly posted Brainlabs price list, package menu, hourly band, minimum project size, setup fee, or published retainer figure on Brainlabs' own site or on the major directories checked. The strongest public evidence is about the pricing model: Brainlabs sells custom-scoped agency services via SOWs and invoices monthly in arrears; media spend is generally paid directly by the client to platforms. Third-party directories also reinforce that pricing is custom: DesignRush lists both minimal budget and average hourly rate as 'Inquire,' Clutch shows hourly rate and minimum project size as 'Undisclosed,' and The Manifest lists cost as 'Undisclosed.' GoodFirms adds useful buyer context by stating Brainlabs serves advertisers with total media spend ranging from $10M-$250M, which indicates an enterprise/upmarket fit, but that is not a published agency fee.

Sources (10)

Where this pricing information was traced from.

Process

How Brainlabs actually works, reconstructed from customer reviews and third-party write-ups.

Engagements with Brainlabs appear to start with a revenue-focused audit of current media and measurement, then move into a channel and audience plan with a testing roadmap, followed by hands-on PPC/media execution, iterative experiments, and ongoing optimization/reporting. Customer evidence is thin, but the available Clutch review and Brainlabs' own methodology pages align on a test-and-learn, performance-managed workflow.

  1. 1

    Audit current performance against revenue

    Brainlabs begins by analyzing existing performance against revenue rather than proxy metrics, auditing channels for waste and identifying what is working. This is explicitly described on its 'Our Approach' page, and the Clutch review says the team planned and tested PPC campaigns while refining strategy.

  2. 2

    Define success metrics and growth levers

    After the initial analysis, Brainlabs works out the client's growth levers and defines the success metrics to be used. Its site frames this as understanding what actually drives profit, and the Trustpilot company profile also describes a scientific approach built around hypotheses and validation.

  3. 3

    Build the channel, audience, and budget plan

    Next, Brainlabs determines which levers are available to maximize revenue by sizing market opportunity, closing gaps between target buyers and targeting, and setting spend by channel and market. The Clutch review supports this by describing Brainlabs helping plan and purchase PPC activity, not just optimize isolated ads.

  4. 4

    Set up execution and automation

    Brainlabs then executes campaigns and operational setup, including refining keyword strategy, automating manual processes, and in at least one reviewed engagement building a custom bid-management algorithm. This suggests delivery is not only advisory but also hands-on campaign implementation and tooling.

  5. 5

    Run structured tests before scaling changes

    The company says every client gets a testing roadmap with clear hypotheses, and that it uses experiments such as geo testing to prove changes before scaling. That matches its broader repeated emphasis on testing, logged experiments, and preserving what already works rather than restarting from zero.

  6. 6

    Optimize continuously as budgets and requirements change

    Once campaigns are live, Brainlabs iterates execution for incremental performance, evolving the plan based on what it learns. The Clutch reviewer specifically says Brainlabs adjusted quickly to budget changes and shifting requirements, indicating an ongoing management loop rather than a one-off project.

  7. 7

    Report on performance with measurement the client can trust

    Brainlabs positions measurement as a core delivery layer, citing MMM, incrementality testing, and multi-layered validation calibrated to revenue goals. In practice, the available review evidence points to clients experiencing continuing performance management focused on cost, traffic, and conversion outcomes.

Sources (4)

Customer reviews and third-party write-ups this process was traced from.

Check out a Detailed Report of Brainlabs

Reviews

Brainlabs has a confirmed third-party review presence on Clutch, Trustpilot, and G2, but I could not confirm a company profile/listing for this exact business on Google, Capterra, or BBB from search results. The visible review evidence is limited and mixed: Clutch shows one strongly positive client review, while Trustpilot shows a low overall score with several negative comments, including alleged scam/job-offer complaints; G2 shows Brainlabs-related pages in search results, but I could not reliably read individual review text for this exact company profile.

  • Top Sales AgenciesNo reviews yet
  • Clutch
    5.0/5

    1 reviews

    Clutch shows one verified review describing strong PPC performance, responsive support, and solid technical expertise. The reviewer says Brainlabs helped reduce cost-per-click while keeping conversion rates and traffic steady.

    • Anonymous · Senior Marketing Manager, Consumer Advocacy Nonprofit5.0

      Their performance is fantastic, and they’ve guided us throughout the entire journey.

      Sep 6, 2017Read on Clutch
    • Anonymous · Senior Marketing Manager, Consumer Advocacy Nonprofit

      The deliverables in terms of performance and response times are fantastic. We didn’t go a day without hearing from someone.

      Sep 6, 2017Read on Clutch
    • Anonymous · Senior Marketing Manager, Consumer Advocacy Nonprofit

      They haven’t missed a deadline in a long time.

      Sep 6, 2017Read on Clutch
  • G2Listed

    Search results show a Brainlabs listing on G2 and indicate it is treated as a reviewed product/category entry, but the accessible result I could verify was an alternatives page rather than a readable main review profile. I could not reliably extract visible average rating, review count, or actual individual review wording for this exact company entry.

  • Trustpilot
    2.6/5

    5 reviews

    Trustpilot shows a low rating and a small number of reviews. The visible reviews skew negative, with complaints about alleged scam/job offers, poor service, broken promises, and lack of refund, though one older review praises the agency's PPC work.

    • Fazal Khan1.0

      Just Dont pay attention on Brainlabs online Digital Marketing Job offer

      Feb 15, 2025Read on Trustpilot
    • Shahid Khan1.0

      Wowcher and Brainlabs is one man fraud with two differant names.

      Aug 28, 2022Read on Trustpilot
    • John D.1.0

      If I could review the CEO -5 stars I would. Wish I could get a refund.

      Updated Apr 12, 2021Read on Trustpilot
    • Dan5.0

      Best PPC Agency in Europe. A set of boffins who work hard for their clients.

  • GoogleNot listed
  • CapterraNot listed
  • BBBNot listed

Strengths

  • +Strong PPC performance
  • +Responsive support
  • +Technical expertise

Concerns

  • Alleged scam/job approach
  • Refund and promise issues
  • Fraud accusations

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Frequently Asked Questions

What services does Brainlabs offer?

Brainlabs describes itself as a full-service media agency. Its services include paid search, paid social, programmatic and CTV, retail media, SEO, AI Visibility, influencer marketing, performance creative, digital partnerships, data, site experience, Google Marketing Platform services, and analytics and measurement such as attribution, incrementality testing, and marketing mix modeling.

How much does Brainlabs cost?

Brainlabs does not publish a public price list, hourly rate, or package pricing. Available evidence indicates it works on custom-scoped agency engagements under a Statement of Work, with monthly invoicing in arrears and clients generally paying media spend directly to platforms or other third parties.

Where is Brainlabs located?

Brainlabs is listed in New York, NY, USA. Its contact address is 2 Grand Central Tower, 140 E 45th St, New York, NY 10017, USA.

What is Brainlabs' pricing model?

Brainlabs appears to use custom agency fees tied to a Statement of Work rather than fixed plans. Its US terms state invoices are issued monthly in arrears, due within 30 days, and media spend is usually paid directly by the client to third parties.

Is Brainlabs legit and what are Brainlabs reviews like?

Brainlabs has review presence on Clutch, Trustpilot, and G2, but the public review evidence is limited and mixed. Clutch shows one verified 5/5 review praising PPC performance and responsiveness, while Trustpilot shows a 2.6/5 rating from 5 reviews with several negative complaints; the reviewed G2 page was not detailed enough to verify a rating or review text.

What makes Brainlabs different from other media agencies?

Brainlabs says it uses a scientific, test-driven approach to marketing and focuses on profit rather than platform metrics. The company also highlights its 'Test and Earn' methodology, revenue-based planning framework, and proprietary AI infrastructure including Cortex AI and Hippocampus, which it describes as a repository of 2,500+ logged experiments.

When was Brainlabs founded and how big is the company?

Brainlabs was founded in 2012. Its LinkedIn company profile lists a team size of 501-1,000 employees.

Company

Location

2 Grand Central Tower, 140 E 45th St, New York, NY 10017, USA

Email

Not publicly listed

Domain registered

December 2011

Last updated

June 2026

Domain age

~14 years

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