PPC Agencies
Integrated full-service marketing and communications agency putting brands, organisations and people in a position of strength.
Top Sales Agencies Score
Bastion helps brands, businesses and organisations with integrated marketing and communications services, combining strategy, creative, digital, media, social, experiential, research and training capabilities through a connected global network.
Location
Australia, New Zealand and the USA
Founded
2009
Team Size
350+
The themes clients raise most, synthesized from 3 verified reviews we read. Each badge counts how many of those reviews raised the point.
Strong communication
Multiple Clutch reviews explicitly praise Bastion Agency as highly communicative and easy to work with during engagements.
Learns client business well
Reviewers say the team invests time in understanding the client's business, brand, or product before executing.
Drives visible marketing results
Reviewed clients reported outcomes such as increased website traffic, brand awareness, engagement, and stronger marketing impact.
Professional strategic team
Visible reviews describe the team as brilliant, thorough, and strategically effective.
Delivers on time
One reviewed client specifically said Bastion Agency delivered on time and within budget.
I did not find a public Bastion-owned pricing page with fixed packages or published fees on bastionagency.com; the agency appears to sell via custom quotes and integrated scopes. Concrete figures do exist on reputable third-party directories: Clutch lists a $5,000+ minimum project size, an average hourly rate of $150-$199/hr, and summarizes verified client review spend as roughly $5,500-$10,000 monthly, with some total engagements reaching up to $1,000,000. The Manifest corroborates the $5,000+ entry point, while DesignRush lists a higher directory-estimated average hourly rate of $220/hr and a minimal budget of $10,000-$25,000; those directory figures should be treated as marketplace/profile estimates rather than agency-published list pricing.
Where this pricing information was traced from.
How Bastion Agency actually works, reconstructed from customer reviews and third-party write-ups.
Bastion Agency appears to run engagements as a collaborative, research-led marketing/PR partnership: they first learn the client’s business or mission, then build strategy and calendars or campaign plans, produce and place content/media, and maintain close communication with client approvals and recurring reporting. The strongest evidence comes from Clutch reviews, supported by Bastion’s own descriptions of an integrated, human-centered, research-driven model.
Engagements begin with Bastion learning the client’s business, culture, mission, and objectives. Reviewers say the team gets to know the business well, and one client specifically advised spending time in initial meetings so Bastion can represent the company accurately.
Before planning, Bastion gathers context through research. In reviewed work, this included a full business audit, quantitative and qualitative research, and industry/market analysis to understand where the brand stands and improve messaging; Bastion also describes its approach as human-centered and focused on understanding customer attitudes and journeys.
After discovery and research, Bastion turns findings into a practical strategy. Evidence shows this can include digital marketing strategy, outreach strategy, content/editorial direction, media planning, and coordinated content or social calendars tailored to the client’s goals.
Bastion then produces the actual deliverables needed for the program, such as press releases, promotional videos, logos/branding, websites, blog posts, editorial pieces, and social content. Clients describe Bastion creating and coordinating content calendars and submitting pieces for client review, edits, and approval before posting or publication.
Once approved, Bastion delivers the work through active execution: media outreach, PR placement, interview support, social posting, digital campaigns, and sometimes broader integrated rollout across PR, creative, digital, and social teams. Reviews mention Bastion securing placements, preparing clients for interviews, and coordinating execution across teams and geographies.
During delivery, Bastion keeps communication open through channels like email, phone, Zoom, Microsoft Teams, and Slack. Reviewers repeatedly describe the team as responsive, organized, proactive, and timely, with ongoing communication and regular check-ins to keep everyone aligned.
Bastion appears to close the loop with recurring reporting and plan resets. One client explicitly described monthly reports on media placements that were used to re-center future plans, while other reviews emphasize accountability, visibility into progress, and adapting based on feedback and results.
Customer reviews and third-party write-ups this process was traced from.
How Bastion Agency ranks against other Marketing agencies.
Bastion Agency has a clearly identifiable third-party review presence on Clutch, where it shows a strong verified reputation with a 5.0 overall rating from 22 reviews. I could not verify a matching profile/listing for this specific company on G2, Trustpilot, Google, Capterra, or BBB from search results, so its review footprint appears limited outside Clutch.
22 reviews
Clutch reviewers consistently praise Bastion Agency for strong communication, timely delivery, and a thoughtful effort to understand each client's business. The visible reviews also emphasize strategic support, professionalism, and results in PR, marketing, and brand-building work.
“They do a wonderful job of getting to know our business and leveraging it for public awareness.”
“Bastion Agency’s work has increased website traffic, brand awareness, and engagement.”
“They were very thorough in educating themselves and our audience on our product.”
“Brilliant team, effective strategy, highly communicative. Everything a client wants.”
Strengths
Concerns
First-hand reviews from verified Top Sales Agencies members.
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Bastion Agency describes itself as an independent, integrated full-service marketing and communications agency. Its stated capabilities include advertising, communications, design, digital, media, experiential, insights, training, social media, public relations, performance media, digital advertising, production, creative, and digital/technology.
Bastion Agency does not publish fixed pricing on its own website. Third-party directories indicate custom-quoted work, with Clutch listing a $5,000+ minimum project size and reviewed engagements commonly around $5,500-$10,000 per month.
The contact information provided for Bastion Agency lists 611 Anton Blvd Suite 380, Costa Mesa, CA 92626. The agency also says it has teams across Australia, New Zealand, and the USA.
Bastion Agency has a Clutch profile showing a 5.0/5 rating from 22 reviews. Review summaries there highlight strong communication, timely delivery, professionalism, and effort to understand each client's business.
Bastion says its differentiator is an integrated operating model that connects multiple specialist disciplines through a single agency partner. It positions this as a way to give clients access to broad expertise across marketing and communications functions.
Bastion Agency says it was founded in 2009. Its site and research materials describe the team as 350+ people.
Location
611 Anton Blvd Suite 380, Costa Mesa, CA 92626
Phone
Not publicly listed
Domain registered
April 2021
Last updated
February 2025
Domain age
~5 years
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