PPC Agencies

Bastion Agency

Integrated full-service marketing and communications agency putting brands, organisations and people in a position of strength.

Top Sales Agencies Score

75/100Projected

Bastion helps brands, businesses and organisations with integrated marketing and communications services, combining strategy, creative, digital, media, social, experiential, research and training capabilities through a connected global network.

Location

Australia, New Zealand and the USA

Founded

2009

Team Size

350+

#75in Marketing(of 172)
#28in PPC Agencies(of 77)

Score Trend

Current score
75/100Projected
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767573
May 24Jun 2Today
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Services

  • Advertising
  • Communications
  • Design
  • Digital
  • Media
  • Experience
  • Insights
  • Training

Green Flags & Red Flags

The themes clients raise most, synthesized from 3 verified reviews we read. Each badge counts how many of those reviews raised the point.

Green Flags

5 themes
  • Strong communication

    Multiple Clutch reviews explicitly praise Bastion Agency as highly communicative and easy to work with during engagements.

    2mentions
  • Learns client business well

    Reviewers say the team invests time in understanding the client's business, brand, or product before executing.

    2mentions
  • Drives visible marketing results

    Reviewed clients reported outcomes such as increased website traffic, brand awareness, engagement, and stronger marketing impact.

    2mentions
  • Professional strategic team

    Visible reviews describe the team as brilliant, thorough, and strategically effective.

    2mentions
  • Delivers on time

    One reviewed client specifically said Bastion Agency delivered on time and within budget.

    1mention

Pricing

  • Pricing model: Custom-quoted agency engagements, most consistently evidenced as monthly retainer work for ongoing PR/marketing services, with project-based work also available. Third-party directory data also shows an hourly-rate framing for some engagements.
  • Starting price: $5,000+ project minimum
  • Typical range: $5,500-$10,000 / month
  • Billing: Primarily monthly retainer for ongoing PR/marketing engagements; also supports custom project-based scopes. Directory listings additionally report an average hourly rate of $150-$199/hr (Clutch) and $220/hr (DesignRush), but those are rate bands/estimates rather than a direct published Bastion price card.

What's included

  • Public relations
  • Social media marketing
  • Digital advertising / performance media / PPC
  • SEO / SEM
  • Market research / insights
  • Web and app development
  • Branding and logo design
  • Video/content production

I did not find a public Bastion-owned pricing page with fixed packages or published fees on bastionagency.com; the agency appears to sell via custom quotes and integrated scopes. Concrete figures do exist on reputable third-party directories: Clutch lists a $5,000+ minimum project size, an average hourly rate of $150-$199/hr, and summarizes verified client review spend as roughly $5,500-$10,000 monthly, with some total engagements reaching up to $1,000,000. The Manifest corroborates the $5,000+ entry point, while DesignRush lists a higher directory-estimated average hourly rate of $220/hr and a minimal budget of $10,000-$25,000; those directory figures should be treated as marketplace/profile estimates rather than agency-published list pricing.

Sources (7)

Where this pricing information was traced from.

Process

How Bastion Agency actually works, reconstructed from customer reviews and third-party write-ups.

Bastion Agency appears to run engagements as a collaborative, research-led marketing/PR partnership: they first learn the client’s business or mission, then build strategy and calendars or campaign plans, produce and place content/media, and maintain close communication with client approvals and recurring reporting. The strongest evidence comes from Clutch reviews, supported by Bastion’s own descriptions of an integrated, human-centered, research-driven model.

  1. 1

    Align on business, mission, and goals

    Engagements begin with Bastion learning the client’s business, culture, mission, and objectives. Reviewers say the team gets to know the business well, and one client specifically advised spending time in initial meetings so Bastion can represent the company accurately.

  2. 2

    Audit the brand and research the market

    Before planning, Bastion gathers context through research. In reviewed work, this included a full business audit, quantitative and qualitative research, and industry/market analysis to understand where the brand stands and improve messaging; Bastion also describes its approach as human-centered and focused on understanding customer attitudes and journeys.

  3. 3

    Build the strategy and working plan

    After discovery and research, Bastion turns findings into a practical strategy. Evidence shows this can include digital marketing strategy, outreach strategy, content/editorial direction, media planning, and coordinated content or social calendars tailored to the client’s goals.

  4. 4

    Create assets and draft content for review

    Bastion then produces the actual deliverables needed for the program, such as press releases, promotional videos, logos/branding, websites, blog posts, editorial pieces, and social content. Clients describe Bastion creating and coordinating content calendars and submitting pieces for client review, edits, and approval before posting or publication.

  5. 5

    Execute outreach and launch across channels

    Once approved, Bastion delivers the work through active execution: media outreach, PR placement, interview support, social posting, digital campaigns, and sometimes broader integrated rollout across PR, creative, digital, and social teams. Reviews mention Bastion securing placements, preparing clients for interviews, and coordinating execution across teams and geographies.

  6. 6

    Stay in close contact and manage the work actively

    During delivery, Bastion keeps communication open through channels like email, phone, Zoom, Microsoft Teams, and Slack. Reviewers repeatedly describe the team as responsive, organized, proactive, and timely, with ongoing communication and regular check-ins to keep everyone aligned.

  7. 7

    Report results and refine next actions

    Bastion appears to close the loop with recurring reporting and plan resets. One client explicitly described monthly reports on media placements that were used to re-center future plans, while other reviews emphasize accountability, visibility into progress, and adapting based on feedback and results.

Sources (4)

Customer reviews and third-party write-ups this process was traced from.

Check out a Detailed Report of Bastion Agency

Reviews

Bastion Agency has a clearly identifiable third-party review presence on Clutch, where it shows a strong verified reputation with a 5.0 overall rating from 22 reviews. I could not verify a matching profile/listing for this specific company on G2, Trustpilot, Google, Capterra, or BBB from search results, so its review footprint appears limited outside Clutch.

  • Top Sales AgenciesNo reviews yet
  • Clutch
    5.0/5

    22 reviews

    Clutch reviewers consistently praise Bastion Agency for strong communication, timely delivery, and a thoughtful effort to understand each client's business. The visible reviews also emphasize strategic support, professionalism, and results in PR, marketing, and brand-building work.

    • Christopher Ballard · Managing Director, Check Capital Management Inc5.0

      They do a wonderful job of getting to know our business and leveraging it for public awareness.

      Apr 22, 2025Read on Clutch
    • Christopher Ballard · Managing Director, Check Capital Management Inc5.0

      Bastion Agency’s work has increased website traffic, brand awareness, and engagement.

      Apr 22, 2025Read on Clutch
    • Anonymous · E-Commerce Marketing Manager, E-Commerce Company4.5

      They were very thorough in educating themselves and our audience on our product.

      Feb 3, 2021Read on Clutch
    • Anonymous · E-Commerce Marketing Manager, E-Commerce Company5.0

      Brilliant team, effective strategy, highly communicative. Everything a client wants.

      Feb 3, 2021Read on Clutch
  • G2Not listed
  • TrustpilotNot listed
  • GoogleNot listed
  • CapterraNot listed
  • BBBNot listed

Strengths

  • +Strong communication
  • +Learns client business well
  • +Drives visible marketing results
  • +Professional strategic team
  • +Timely delivery

Concerns

    Top Sales Agencies reviews

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    Frequently Asked Questions

    What services does Bastion Agency offer?

    Bastion Agency describes itself as an independent, integrated full-service marketing and communications agency. Its stated capabilities include advertising, communications, design, digital, media, experiential, insights, training, social media, public relations, performance media, digital advertising, production, creative, and digital/technology.

    How much does Bastion Agency cost?

    Bastion Agency does not publish fixed pricing on its own website. Third-party directories indicate custom-quoted work, with Clutch listing a $5,000+ minimum project size and reviewed engagements commonly around $5,500-$10,000 per month.

    Where is Bastion Agency located?

    The contact information provided for Bastion Agency lists 611 Anton Blvd Suite 380, Costa Mesa, CA 92626. The agency also says it has teams across Australia, New Zealand, and the USA.

    Is Bastion Agency legit and what are its reviews like?

    Bastion Agency has a Clutch profile showing a 5.0/5 rating from 22 reviews. Review summaries there highlight strong communication, timely delivery, professionalism, and effort to understand each client's business.

    What makes Bastion Agency different from other marketing agencies?

    Bastion says its differentiator is an integrated operating model that connects multiple specialist disciplines through a single agency partner. It positions this as a way to give clients access to broad expertise across marketing and communications functions.

    How big is Bastion Agency and when was it founded?

    Bastion Agency says it was founded in 2009. Its site and research materials describe the team as 350+ people.

    Company

    Location

    611 Anton Blvd Suite 380, Costa Mesa, CA 92626

    Phone

    Not publicly listed

    Domain registered

    April 2021

    Last updated

    February 2025

    Domain age

    ~5 years

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